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A Short History of the GUI including the Microsoft vs Apple war
Jan 2007, Updated December 2007 & April 2008
Xerox Star, IBM PC, Macintosh, Early Windows, RISC & NeXT, Windows 3, Apple System 7, Excel, World Perfect,
Windows 95, Capone, Mac OS 8, iMac, OS X, Windows XP, Tiger, Vista, Leopard, Conclusion,
GUI Evolution

Douglas Engelbart, an American engineer working at the Stanford Research Institute, dreamt up the idea of a mouse driven graphical user interface back in 1960s. Researchers working for Xerox in Palo Alto California were inspired by Engelbart's work, and they went on to create a machine called the 'Alto' in 1973. Eventually the Alto project led to the 'Xerox Star 8010 Document Processor' which was released commercially in 1981 for US$17,000 (about $40,000 in today’s money). Although interesting historically, only a handful were actually manufactured.
 
1981 Xerox Star. The first commercial GUI computer.
 


1981 also saw the release of the IBM PC. At that time the market for personal computers was highly fragmented with dozens of manufactures competing in both in the home and business markets. The first IBM PC was too expensive for the home market, but it proved a huge hit with business. "You can't get fired for buying an IBM" said many, but the PC quickly developed a more important attraction - open standards. Failing to realise the importance of the operating system, IBM purchased one from Microsoft. As a result other manufacturers were then able to copy the IBM hardware design and ship their 'Clones' with copies of MSDOS purchased directly from Microsoft. As a result, even without IBM's approval or participation, their PC became an open standard with virtually unstoppable economies of scale. By 1990 IBM Compatible PCs captured an 80% market share, today it runs at greater than 95%.
 
One of the many IBM PC compatibles that flooded the US market
 

 
IBM PC & Clones Market Share
 

 
Although IBM PCs running MSDOS dominated the market, Apple will be forever remembered as the innovative company behind the first mass market GUI based computer.

Steve Jobs, co owner of Apple Computers, visited Xerox in 1979 and left extremely impressed by the Alto. Over the next several years he hired many Xerox engineers, and invested many millions of dollars developing a marketable GUI based computer. In 1983 Apple finally released the $10,000 'Lisa'. It was far too expensive and failed completely, but a year later Apple was able to launch the much cheaper Macintosh which eventually became very popular. Although Jobs took the idea of mouse and graphical user interface from Xerox, there is no doubt that his team at Apple contributed a very great deal to development of the GUI (eg: Overlapping Windows, Dialogue Box, Trash Can).

Before GUIs, users relied on complicated key combinations and typed commands to control computers. Steve Jobs focused on bringing computers to the masses by making them friendly, fun and easy to use - and he succeeded.

In 1985, before the success of the Macintosh was clear, Apple's board of directors forced 30 year old Steve Jobs to resign. The Lisa had failed, Apple was loosing ground in word-processing, there had been disagreements over costs and the hyperactive Jobs had become very hard to work with. In 1997 Apple brought Jobs back when it purchased NeXT.
 
1984 Apple Macintosh, first popular GUI computer:
 

 
1984 Mac GUI:
 

 
Screenshot of the included MacPaint
 

 
The development of the GUI made the Apple Mac popular for Graphical Desktop Publishing, but the IBM PC clone was still able to maintain market dominance. Meanwhile Microsoft worked on a GUI of it's own, and in 1985 it released an add-on to MSDOS called 'Windows 1.0'. However, this first version of Windows came with no useful compatible applications and its general functionality was limited by legal challenges from Apple. After defeating the law suites (Bill Gates defended them with the claim “hey you copied from Xerox”) it was able to release the much improved Windows 2.0 in 1987. That same year, two important programs written to work with Windows 2.0 were released: Microsoft Excel and Desktop Publisher Aldus PageMaker (the latter had previously only been available on the Apple Mac). Some computer historians date the release of PageMaker, the first appearance of a significant and non-Microsoft application for Windows, as the beginning of the success of Windows.
 
1987 Windows 2.0
 
 
 
 It is interesting to compare the GUIs at this stage.
 
Windows could run applications side by side and had minimization and maximization buttons. Although the $10k Apple Lisa supported multiple applications, up until Operating System 7 in 1991 the Macintosh could only run one application at a time (like the iPhone today - no multitasking).
 
Apple applications shared a common menu bar in a fixed location at the top of the screen - a design which remains today. Windows, by contrast, demanded each window maintain its own interface. The Apple approach made sense at the time, especially on a machine that can only run one process at a time. In future years, however, it has suffered two major disadvantages. First, applications running in a window on a big screen could appear a long way from their menu bar. Second, applications had reduced interface flexibility, eg advent of 'Skins' and the new Office 2007 Menu system. Today, the Microsoft approach is the standard used by non Apple GUIs such as Linux etc.
 
Apple used the common menu bar at the top of the window to launch applications, but Microsoft instead chose a 'Program Manger' application that contained icon shortcuts to programs and other folders. The Microsoft approach allowed for the hierarchical organisation of large numbers of applications / shortcuts (which was not possible with the simple Apple Menu), but it also contributed to clutter and complexity as the user opened folder after folder in search of his target. In 1995 Microsoft completely replaced the Program Manger technique with the 'Start Menu'.
 
Apple adopted a friendly icon based approach to browsing the hard drive but Windows employed a vertical tree based application called File Manager. The vertical tree approach is much more effective, but novice computer users often struggle to understand it. This difference is one of many that reflects a divergence of design philosophy in those early days - while Steve Jobs of Apple concentrated on making his system friendly and aesthetic, Bill Gates and the brilliant geeky programmers living on caffeine at Microsoft concentrated on power and technicalities.
 
To see the difference in aesthetic design compare two early text editor applications from Apple and Microsoft.
 

 

 
Steve Jobs named his first computer after his daughter Lisa because it was so easy to use. Looking at the screenshot above one wonders if Bill Gates could have used the same name for Windows 1.0, not because it was child’s play to use, but rather because it looked as if Steve's daughter ran his graphic design.

It should be said that although Apple and Microsoft were among the first to market, all the remaining vendors were also working on GUI at this time as well. The screenshot below shows an interesting example from a British company called Acorn. This GUI had something approaching a task bar showing active applications, an idea that would make its way into the Windows and Apple GUI some years later.
 
1991 RISC OS 3.0, A GUI with task bar
 

 
Another interesting GUI comes from NeXT. After leaving Apple Steve Jobs founded NeXT and started developing very trendy, powerful and expensive Unix workstations. His first GUI is pictured below, it shows a 3D effect on the windows, icons and menus. Two years later Microsoft adopted a 3D look as well.
 
1988 NeXT GUI with 3D looking Windows and Icons
 

 
Both IBM PC Hardware and the Microsoft Windows GUI suffered one huge disadvantage compared to the Macintosh – they needed to retain complete backwards compatibility with older software. As a result it wasn’t until the advent of the powerful Intel 386 processor and the release of Windows 3.0 that Microsoft’s GUI really took off.
 
1990 Windows 3.0
 

 
1991 Apple’s System 7
 

 
1992 Microsoft Windows 3.11
 

 
Of course, the popularity of Windows went hand in hand with the availability of Windows applications. Perhaps Microsoft’s most remarkable feat was to leverage the GUI skills acquired whilst developing Windows in the production of Spreadsheets and Word Processors.
 
The screenshot below shows the first version of Excel released in 1987 for Windows 2.0 which completely outclassed the market leading Lotus123 spreadsheet both in terms of GUI and core functionality. Almost overnight Lotus started loosing market share and within a few years it was no more than a memory. Lotus was the largest software company in the world and the spreadsheet was the most complex and profitable program around. Yet Microsoft steamrolled right over it with the first release. Remarkable.
 
1987 Excel 2.0 for Windows
 

 
1988 Excel 2.1. The start of the grey borders and 3D effect.
 

 
1991 Excel 3.0. The first application to use a modern toolbar
 

 
By contrast, in 1991 Word Perfect released Word Perfect 5.1 for DOS and Word Perfect 5.1 for Windows. Word Perfect was the biggest application of it's day, but its GUI version was both late to market and outclassed by Word. The screen shot below shows the famous but complicated 'Reveal Codes' feature which was rendered essentially obsolete by WYSIWYG editing.
 
1991 & 1992 Word Perfect
 
 
 

 
The table below shows the market share of Microsoft Word relative to its competitors. By 1993 WordPerfect was beaten, by 1997 Microsoft had captured a greater than 90% market share.
 

 
The Macintosh version of Word took market share away from competitors such as MacWrite even more quickly and more decisively. This is interesting because it’s inconsistent with the often repeated theory that Microsoft’s dominance stemmed only from insider knowledge of the underlying platform operating system. Insider knowledge was no help to Apple, first their MacWrite word processor's market share was burned by Word Perfect, then it was vaporised by MS Word.
 
Although Windows 3.1 was extremely popular it’s MSDOS heritage left it with several major flaws, not least of which was stability. For business users, who required less compatibility with legacy applications, especially games, Microsoft offered an alternative operating system called 'Windows NT'.
 
In 1995 Microsoft released an enormous upgrade that finally gave the home user a stable sophisticated modern mostly 32 bit operating system with protected memory and preemptive multitasking (features that would take another seven years to reach the Apple Mac).
 
1995 Windows 95
 


As well as huge under the hood improvements Windows 95 offered a radical new GUI. Microsoft introduced the 'Task Bar' which accomplished three things:

(1) The prominent 'Start Menu' at the far left of the Task Bar simplified launching programs or accessing OS features such as Control Panel. Instead of hunting for icons on the Desktop or in Program Manager all features were available in one easy to find place. Microsoft were proud of the Start Menu and it featured heavily in their advertising campaigns for Windows 95. Although the Start Menu has been a great success, novice users have never found it as easy to customize or navigate as the desktop and often continue to store some programs or documents there.

(2) Most early GUIs, including ones from Apple and Microsoft, minimized running programs to icons on the desktop where they could be lost amongst similar looking icons, or hidden from view by windows running on top of them. The task bar rectified this problem by putting all running programs into one highly visible place.

(3) The Task Bar also featured a system tray where users could see the clock and system applications.

Today the task bar with start menu, running applications and system tray is the standard used by both the latest Microsoft & Linux GUIs. It’s notable that while Microsoft was prepared to completely junk its Program Manager and replace with a Start Menu, Apple only reluctantly and gradually added a task bar to their system over the next several years. This fits with a generally aggressive tendency to innovate, assimilate, copy and redesign which is a major factor behind Microsoft’s success. Such extreme willingness to change is highly unusual, and is surely one of the principle factors behind Microsoft's position today as the worlds largest software company.

Windows 1995 perhaps marked the beginning of a new era at Microsoft in which it began to dumb down functionality in order to make products easier to use or better looking Apple style. For example, in Windows 95 Microsoft started hiding the tree inside their file open dialogues. Novice users can be confused by the tree, but it is a very powerful feature and hiding it reduces functionality. Power Users were disapointed.

Windows 3.11 File Open showing tree

Windows 95 File Open - With tree removed Apple Style



Shortly after Windows 95, Apple released System 7.5. This release had the codename Capone, which was a reference to the gangster who put fear in Chicago – Chicago being Microsoft’s codename for Windows 95.
 
1996 Mac System 7.5.3. Notice the bottom 'control strip', the beginning of the Apple task bar
 

 
 
Apple may have nicknamed their operating system Capone, but in truth their market share had peaked at 12% in 1992 and had been in decline ever since. The advent of Windows 95 only heralded an acceleration of that process. See the pink line on the chart below – notice the increased rate of decline after 1995.
 

 
By 1997 Apple were is crisis and Steve Jobs, who had left years earlier to found NeXT, was brought back to rescue the company. Shortly after his arrival a new operating system was released.
 
1997, Mac OS 8
 

 
A year later in 1998 Microsoft released 'Windows 98'. It offered improved stability and hardware support but had few GUI changes. No screenshot is shown here.
 
Also in 1998 Steve Jobs of Apple Mac introduced the iMac. Although technically unimpressive both in terms of hardware and operating system it featured a new translucent plastic exterior, originally in Bondi Blue, but later many other colours. The iMac proved phenomenally successful, selling close to 800,000 units in its first five months and significantly boosting the company's revenue and profitability. Thanks to the iMac, fiscal 1998 was Apple's first profitable year since 1993. The iMac is now considered an industrial design icon of the late 90s. In 2001 the launch of the iPod further contributed to the popularity of the Apple brand and it’s PCs.
 
1998 The Stylish iMac Drove Sales
 

 
2001 Mac OS X

 

In 2001 Apple Mac released a brand new fully 32 bit modern operating system with a Unix-like core. This new version did not offer backward compatibility with older software but it has still proven a great success. To me, Windows 95/98, with it's angular 3D grey borders and controls, feels very bleak and dated compared to this new Apple GUI. Most people would say that aesthetically this OS put Apple well ahead and it took several years until the release of Vista for Microsoft to begin catching up.

In terms of GUI functionality, however, some users were much less impressed. Microsoft had long dominated OS and Application GUI design, but the near dead Apple still resisted too obviously copying. Perhaps Steve Jobs felt he could not be seen to be copying Microsoft; but BMW would never balk at fitting innovations such as anti-lock braking systems to their cars just because Mercedes got there first. For example: Microsoft had three buttons on the right of each windows for maximization, minimization and close. Apple added three buttons to the left but bizarrely altered their behaviour (Mac users generally have to close applications with Apple-Q). The bottom Dock came with huge icons and greatly reduced functionality compared to Windows 95/98. Apple also passed up a chance to abandon its unorthodox common top menu bar, single button mouse, lack of a delete key, treeless path browsing, underpowered application install/uninstall etc.

Apple is accused by many of emphasising form over function. Given that Apple's primary market is the home user or SoHo Designer this is natural - but some accuse them of taking the process much too far. Microsoft called OS X a "toy". However, it became an increasingly popular toy.
 
2001 Windows XP
 
 

A significant upgrade to the Windows system also came in 2001 with the release of Windows XP. This version offered a fully 32 bit core, many new security features and a convergence of home and business versions (no more Windows NT).
 
The GUI changed as well - an attempt was made to make the product generally warmer and more friendly. For example, colourful icons and descriptions appeared in inside folders ('Web Folders'). Interestingly, almost all large corporate users and home ‘power users’ disabled this new feature. Although Windows XP felt somewhat smarter and more modern than it’s predecessors, looking at the screen shot above, some will wonder why Microsoft didn’t try and make it a little less colourful and a little more stylish.

Here is my desktop (I still run XP on most of my machines):


 
2005 OS X Tiger

Notice the 'system tray' or 'menu extra' icons running at the far right of the top menu bar.

2007 Windows Vista

 

As I write this in December 2007 Vista has just celebrated its first anniversary. It is thought to be the worlds largest software project to date - estimated at 10,000 employees working for five years - perhaps a $10billion spend.

Apple Mac’s share of the home market has increased substantially in 2007. It’s clear that the Apple brand is going from strength to strength with increasing awareness and trust in its stylish products. Many people now believe: (a) Apple is better looking (b) Apple is easier to use (c) Apples crash less and don't get viruses (d) PC’s are for geeks who don’t mind tearing their hair out for days on end fighting with config files and driver patches etc.

Look at the average home user’s Windows PC and you usually find a mass of icons running in the system tray and programs such as Norton Anti-Virus crippling the machine. Personally I often find friends of mine have a PC problem they need help with – for example, a few weeks ago a friend couldn’t play CDs. It took me half an hour to figure out the problem - put one in the machine and three programs were trying to play the CD simultaneously resulting in strange clicking noises. The mass of poor quality software available and installed on PCs often makes them very unreliable and frustrating devices.

Vista did not solve these problems – in fact it made them worse. Vista turned out to be nightmare of software and hardware compatibility issues. Even famous application such as Windows Live Messenger, iTunes, Visual Studio 2005 and Outlook 2003 failed to run fully or at all under Vista and had to be patched. Although users were encouraged to upgrade an existing install of XP to Vista, doing so was fraught with problems and should probably never have even been allowed. Even brand new laptops running Vista and shipped by Sony turned out to be unstable. These enormous problems hugely fuelled the perception that Windows is unreliable and Apple Mac is a better choice. Apple even capitalized on the Vista problems by running advertising campaigns deriding Vista (eg "Apple - It just works").

The new Aero interface won some fans but it was no Mac OS X killer. Only Windows Media Centre really demonstrated the power of the fast GUI technology introduced into Vista. But Media Centre typifies the Vista experience. Every set top box I have ever seen shows as many channels as possible when one is browsing, but Microsoft decided to show only seven.



Not only does Media Centre stupidly show only seven channels at a time, no matter how sexy the interface may be, it is undeniably hard to navigate.

Some users actually complained Vista was ugly. Consider the Windows Photo Gallery screenshot below. Notice the valuable vertical screen space sacrificed to over sized top and bottom control bars. Steve Jobs famously took a calligraphy class which inspired the beautiful Mac typography. Surely Microsoft can afford to employ some one good typographical taste? Look at the words "Go To Gallery, File, Print etc", it's tasteless. Steve Jobs and the stylish crowd at Apple always laugh at the ugly special buttons and stickers PC Laptop manufactures insist on adding to their machines - Pretty much like this interface below. Walmart GUI?



Notice also in the Windows Photo Gallery the lack of conventional menu bar. Microsoft is probably removing the menu bar because it looks sexier (Apple Mac Style), but many argue it simply makes the product harder / slower to use.

Here is a quote from www.zabkat.com where a replacement for Microsoft's Windows Explorer called Xplorer2 is sold:

For a long time leading to the release of Vista, I was afraid that it would be the end of xplorer². As it turned out, quite the opposite has happened. All of a sudden the most popular search keyword is "vista explorer replacement" driving early adopters to my website... Where the hell is the menu bar in Vista's explorer? That must be the nadir of improvement ideas... But I can't complain :)

Forcing a user to change, especially if he thinks it is for the worse, may upset him intensely. The individual may feel as if his freedom has been violated. In his unconscious Microsoft becomes an evil arrogant oppressor. Change aggravates precisely your most loyal customers. Microsoft need to remember the Coca-Cola Classic Lesson.

Microsoft realised, rightly, that a security model to protect home users running as administrators required an innovative new approach not found on other operating systems. However, the many pop-ups and permission denied messages ended up aggravating users. Instead of one pop-up per task, several could be generated. Worse, users found even legitimate administrator access requests blocked on some occasions. IE7 ran in a new 'protected mode', yet many harmless controls still required prompts leaving many users feeling no further forward.

Mac OS X Leopard



Unlike Windows, which sees a major release every three to four years, new releases of Apple's OS X are much more incremental. Each yearly release usually carries a few headline improvements and lots of little tinkerings. After the many problems Microsoft experienced with Vista it is also now considering adopting a more frequent and less groundbreaking release schedule.

Designed to compete with Vista one of the things most noticeable about Leopard upon first glance is the amount of new eye candy. The desktop is empty of icons - the first OS to make that move even though it's been an obvious step since Windows 95. The new Dock (or Task Bar) shown exploding on the right of the picture above, allows for a folder of documents / programs, thereby addressing some of the shortcoming of not having a start menu (Power Users can remove all the application shortcuts from the Dock and add the Application folder to the Dock). The new 'Finder', which is the Apple equivalent of Windows Explorer, is also shown in the picture above. It has a new iTunes style cover flow mode which takes the user about as far from the old fashioned tree as one can imagine.

Apple did not have time to rethink the security model, as Vista did, in this release. Other major omissions compared to Vista in this release include Media Centre and HD DVD support.
 
Conclusion - Designers vs Geeks
 
Steve Jobs has demonstrated the crucial role aesthetics and design play in public appeal. Just as huge PC Manufacturers such as IBM and DELL have failed to entice the public with designs as attractive as the iMac, Microsoft has not succeeded in making Windows as trendy and stylish as it is technically effective. Steve Job's top down management style delivers a clarity of vision and aesthetic standard few technology companies can match. Microsoft's Windows Mobile OS was blown away by the very first release of the stylish iPhone with its vibrating touch screen interface. Apple's superior design is not just hype. First the iMac, then the iPod, then the iPhone - how can competing tech giants fumble so often and so obviously? Microsoft, Google, Motorola and many other technology firms desperately need to shed their geeky cultures - think Ferrari vs Star Trek. The 21st Century tech industry will belong to the designers not the geeks.

Steve Jobs has benefited dramatically from a more closed eco-system. The enormous number of software applications / hardware devices that run on Windows is both its greatest strength and its greatest flaw. Few software companies have the skills required to build sophisticated consumer applications that can be installed and run flawlessly across millions of machines. Much of the software installed on Windows PCs is badly written and hard to use. For commercial reasons a great deal of software is deliberately annoying or malicious. These several factors do immeasurable damage to the Windows brand. Take Adobe Reader as a small example. If I turn off Acrobat Reader updates I risk a virus, if I turn them on I get a clunky update process followed by an annoying icon appearing on my desktop which I have to delete manually. Yet Adobe Reader is installed on 99% of Windows PCs because Microsoft refuse to program Internet Explorer to render pdfs as easily as html. Automobiles these days are so reliable the average person can own one without knowing anything about mechanics, but this is just not true of PCs. Yet most people don't even know what Task Manger is - no wonder PCs drive them crazy. Instead of burying features and adding layers of gloss to the interface, Microsoft should be trying to give people a decent toolbox and help them learn some mechanics. In 1995 Microsoft started getting people to use My Computer instead of Windows Explorer, but by dumbing down the experience the users ability to cope with problems gets worse not better. Suppose your PC is running slow, and you do pull up Task Manger, and you do figure out how to sort processes by CPU time - what the hell is blahblah.exe anyway. Type it into Google and some dishonest web site or some nit wit will give you disastrous advice. Why doesn't task manager give proper descriptions of the programs including manufacturer name validated by VeriSign? How hard is that?! The only alternative to radically improving the education levels and the tool box is to go the iPhone App Store route. I would love it if all the world's PC software was available from microsoft.com vetted and reviewed and downloadable and nothing ever went wrong with my PC. Yet I don' think that is possible, so Microsoft have to stop believing their own glossy and geeky rhetoric and start thinking pragmatically about how to fix the windows experience.

Unlike Apple who were able to create a brand new GUI based operating system, Microsoft have maintained backward compatibility which makes their products more complex. In fact many people think fixing the windows experience is an impossible task and we need a new OS. The integration of the GUI with the OS and the COM technology are security nightmares embedded in Windows. Personally I think we also a new security model that goes beyond both Vista & Linux and which includes application rights not just user rights. I want to be able to see and control exactly what each application can do. Applications do not even need unfettered access to My Documents, if the OS owns the File Open dialogue and knows the user is moving the mouse rather than some virus. I also want to know the application is genuine, up-to-date and whether it has known issues and I prefer vital plugs ins and tools come from Microsoft directly.
 
Compared to Microsoft, Apple have simplified products to enhance their appeal to the home user. Old Examples: Program Manager, Shortcuts, Tree Views, Application Install. A recent example: the way iTunes stores music. Although novice users will appreciate the low hassle way in which music is stored, many power users complain about limitations.

Constant changes in the Windows GUI alienate customers. When Coke tried to introduce a new formula many of their most loyal customers rebelled. Microsoft need to remember this lesson. Frequent change made the Windows GUI far more powerful than the Apple GUI, but bad or pointless change is disastrous. Many Power Users who could disable Microsoft's previous user friendly GUI innovations (such as Web Folders, File Extension Hiding, Treeless Start Menus, Office Assistants, Adaptive Office Menus, even Microsoft Bob) are feeling increasingly disenfranchised by Microsoft's latest GUI designs.

Finally, there is a widespread feeling that Microsoft has lost its way. To me Microsoft feels like a company managed by a lack lustre marketing team with a mandate to turn Windows into OS X as quickly as possible and, while they are at it, catch up with Google search. Snapping at their heels is the rabid and impulsive but visionless Steve Ballmer. But because these guys have no heart, they can loose touch with their users, and deliver massive failures such as Windows Vista and Office Ribbon. Microsoft's latest GUI designs are an anathema to both the intellectual and the aesthetician. The managing marketing team probably calculated that loosing the support of a few power users is a fair price to pay, but they don't understand that you can't make policy by feedback surveys alone.

Yet there is something darker in there too. Americans are know for their Type 3 Enneagram achiever mentality. When I see Microsoft executives speak it sometimes make me cringe. Its a mixture of nerd, political correctness and that shallow false positivity which comes out of the need for success not truth. Now we can add a level of stress as the world hangs on Apple's every move and looses interest in the once great Microsoft. What happens to the Achiever under stress? He becomes a fighting zealot. Microsoft seem to have be transitioning from dedication to over confidence to arrogance and now stressed religious mania. Perhaps Microsoft's decline is a microcosm of America's decline.

Conclusion - Political Reflections

One fascinating aspect of the Windows vs Apple debate is the way it reflects some of the issues in the economic debate between free markets vs state capitalism. The following three points illustrate this:

1. The closed eco system vs the open eco system. Apple is famous for its closed hardware system, the PC is famous for open standards and competition. You would have thought we would all prefer an open system, but it can become chaotic. For example, Apple was able to build such an amazing iPhone because it owned both the software and hardware. This is another example of the famous Railway Privatisation Problem in the UK which was designed to introduce competition but ended in chaos. A closed system is often associated with higher prices, but economies of scale can actually work to the advantage of a more monopolised market. The biggest danger of a monopolised market is excessive prices. Both Microsoft and Apple make vast profits as a result of being able to set their prices according to what consumers are willing to pay - in a competitive market prices instead converge on what it costs to make the product. Lenin argued that free markets degenerate into monopolies earning excessive profits, but his collective ownership solution failed miserably. The trendy new theory on the block is Chinese State Capitalism which prevents companies from making excessive profits (and abusing the market in a number of other ways) either by heavy handed regulation or state ownership (so excess profits are redistributed).

2. The impact of commercial pressures. A key element of the Apple concept is the idea that when you turn the computer on you have all the software you need included. Of course you might need Photoshop for work etc, but it is a much more inclusive software concept compared to Windows. The problem with forcing the user to rely on commercial software is that commercial software tends to become, to some extent, mal ware. Look at Norton Anti Virus - my personal favourite example of a god awful product driven by commercial pressures. Norton pay lap top manufactures to include it on on the machine. They make it as hard as they can to uninstall. They fill it with lots of junk features you don't actually need, but because you are not an expert, you can be tricked into thinking you do need. They love messages that pop up so you retain brand awareness. They report harmless things as malicious to trick you into thinking they are doing a great job. Office Ribbon is another example of the problem of commercial pressures. Disappointed that users were not bothering to upgrade Microsoft set up to create something totally different. The change was not driven by virtue, but by profit. The radically different Vista interface is another example. The idea of capitalism is that it is efficient because the end user buys what maximizes his personal contentment. The complaint against capitalism is that the limited expertise and irrationality of consumers, combined with the selfish motives of producers, creates anomalies which destroy the utility maximizing process. Instead you end up with products that damage personal contentment.

3. Apple is famous for its top down management style. A "top down" approach is one in which decision making is concentrated at the top of an organisation. Steve Jobs is the classic example of the visionary genius who rules like a god over his minions. A "flat management" approach, by contrast, places greater emphasis on the collective intelligence of the organisation. Most technology companies have evolved toward a more flat structure because the technical skills of the engineers are so vital to the process. Since Bill Gates left Microsoft that flat structure may have intensified. One problem with a flat management structure is that consensual visions can lack originality. Incidentally there is another structure, more associated with political parties, called "bottom-up" which draws on the intelligence of the grassroots. What has all this to do with economics and politics? If human beings have vastly different levels of skill in a certain areas, it calls into question the efficiency of allowing individuals to make decisions about these areas. Why have a free market in mobile handsets if the ability of Steve Jobs to judge the relative worth of competing handsets is infinitely higher than the average mans? Free will in this choice becomes worthless, it just hurts people by letting them make the mistake of purchasing Windows Mobile. Of course Apple only make one handset and people may have different needs, so this argument is over extended. Yet you see the point that once human beings are no longer equal anomalies open up in the democratic and capitalist model.

These three arguments taken from the Apple-Microsoft example are insights into the wider debate swirling around the world today between the American and the Chinese economic models, and between democracy and authoritarianism. Yet I am not suggesting Apple should be boycotted in favour of Linux. Rational thinking, not ideology, should guide our purchasing. I don't mean by that scientific thinking instead of artistic thinking and feeling. Just as the sight of a beautiful picture generates positive feelings, for many people computers are aesthetic objects that bring joy to their lives, and there is nothing irrational in this. I love my iPhone so much I can cheer myself up just by looking at it or playing with the cool interface. Before the iPhone I had a Nokia with a black & white display which, unlike modern mobiles, had no timeout. The long battery life, the functional display, and humble design were features I loved. Irrationally is when we refuse to open our mind to the choices before us and honestly compare relative merits with detachment. Plato argued that irrationality is inhibited love, this is why he described Socrates and Diptoma as living in a state of bliss, because they never allowed impurities to obscure the flow of understanding and lived in state of total love toward the good they percieved around them. Anyway, the Apple Microsoft debate is a fascinating one because it stirs up particularly passionate clouds of irrationality, much to delight of Apple's marketing team! 

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As a final though I leave you with some interesting screenshots showing the evolution of an Apple and Windows application over the years. It’s exciting to watch the aesthetic progression of our GUIs and to wonder what future years will hold. My only fear, as a power user, is that Microsoft will put Apple style ease of use and aesthetics ahead of functionality - I hope they can always remain at least on a level pegging.
 
1991 Mac
 

 
1997 Mac
 

 
2002 Mac
 


1985 Windows 1.0
 

 
1987 Windows 2.0
 

 
1990 Windows 3.0
 

 
1995 Windows 95
 

 
2001 Windows XP
 

 
2007 Windows Vista
 

 

Links:
 

Many thanks for ideas and images from these sources amongst others:

Lisa GUI Prototypes: http://home.san.rr.com/deans/prototypes.html

History of Windows, Apple, Apple OS etc: http://en.wikipedia.org
 
History of the GUI: http://arstechnica.com/articles/paedia/gui.ars
 
GUI Gallery: http://toastytech.com/guis/index.html
 
GUI Gallery: http://www.guidebookgallery.org
 
Personal Computer Market Share: http://www.pegasus3d.com/total_share.html